Ratings & Reviews

Overall Rating

4(132 reviews)86.4% of customers recommend this property

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Resident Reviews

Very Nice Place to Livesubmitted by Keith T. - |Recommended: YesDefinitely get a unit with a washer and dryer
response from property -Thank you for the kind words Keith and making Kensington your home! We love having your family here.
Nice, close to great foodsubmitted by Devin W. - |Recommended: YesIt's a nice place to live although I do have a couple complaints. Walls are very thin so keeping quiet and courteous to others is huge and not everyone does that. Also, depending on where you are on the property, taking out trash is a pain. We have to load our car up with garbage, drive across the complex and dump it. There needs to be more trash compactors or a bin located on the opposite side for other tenants.
response from property -Thank you for the feedback Devin, we're sorry to hear that you have these frustrations. If you are experiencing a noise issue during office hours please reach out to our office. If it is during our quiet hours we do have a security team that would be more than happy to assist you. Their contact information is Deep Six Parking and Security Services and their number is 208) 258-3505. I am sorry that our trash situation is frustrating to you, but unfortunately we are only allowed one compactor on sight according to city regulations. Thank you for helping make The Kensington a great place to live! Sincerely, Kensington Staff
Kensington Apartments are greatsubmitted by Kurt T. - |Recommended: YesThe location is great the design and FF E are nice the overall apartment is fine. I keep my TV very low, and yet the neighbor below me complains. Not very good sound-proofing
response from property -Thanks for your review Kurt! We're glad to hear that you love the apartment, and are sorry to hear about any noise issues. Please let us know if they continue!
Family friendlysubmitted by Pamela R. - |Recommended: YesClean, easy living with a very professional, friendly staff.
response from property -Thank you for the positive review! We have enjoyed working with you as well!
Good location, nice apartmentssubmitted by Irene B. - |Recommended: YesThe location is nice in terms of being close to shops and restaurants and only a short drive from downtown Boise and the surrounding communities. All of my dealings with management so far have been pleasant, and the apartments are in good condition.
response from property -We're Glad to hear you love it here at the Kensington and thank you for your review!
Beautifulsubmitted by Anthony T. - |Recommended: YesWe have lived here for about 2 months and so far everything has been great, management has been very helpful. The only negative thing is that I wish there was another trash dumpster compactor on the property.
response from property -Hi Anthony! Thank you so much for taking the time to leave such a great review! If you ever notice that the trash compactor is getting full please contact the office and we will be more than happy to have someone come and get it taken care of! Our maintenance does their best to stay on top of the situation, but if you ever see anything that concerns you please don't hesitate to reach out to us.
Cheap insulation and rent is too highsubmitted by Shandra A. - |Recommended: NoThe builders used cheap insulation and our rent was raised twice in a 12 month time period
response from property -Shandra-Thank you for your honest feedback. We appreciate you letting us know about your experience while living here. While living in an apartment community we know that things can get a bit loud from time to time. We encourage you to come by the office and discuss these types of concerns as we could be of some assistance, and could quit possibility remedy your noisy neighbor concern. I see that you signed a one year lease with us back in December 2017 and recently signed a renewal lease with us.At the time of renewal I do see that your rent was increased, but during your first year with us there were no rent increases. We want to thank you for choosing to continue making Kensington your home! I know that an increase in rent can be frustrating, but I can assure you that compared to the other communities in our area that offer similar amenities we are quite comparable in price. We always look forward to seeing you and your family at our Monthly events! Sincerely, Kensington Staff Lisa Jones - 1/16/2019 at 05:39 PM
Great place to livesubmitted by Hannah P. - |Recommended: YesVery quiet It is an easy place to call home
response from property -Hi Hannah, Thank you so much for calling Kensington home. We love having you here and are excited to hear that Kensington is a quiet place for you.
Kensington Reviewsubmitted by Dana W. - |Recommended: YesThe apartment is clean and brand new, the grounds are maintained nicely, and the front office staff is great.. However, I can hear both my upstairs neighbors and downstairs neighbors constantly. When people use the stairs it sounds like a herd of elephants. I can even hear my downstairs neighbors snoring at night. I would also like to see more dog poop disposal areas, perhaps along the path behind the garages.
response from property -Hi Dana, We are happy to hear that you love your apartment and appreciate the kind words about our staff. I am sorry that you can hear your neighbors. If it becomes an issue, please let us know. As far as the pet stations, we will be installing more pet stations very soon. Thanks again!
N Asubmitted by Jullian R. - |Recommended: YesN A
response from property -Hello Jullian- I want to thank you for speaking with me about the concerns you had and hope that I was able to resolve them for you. It is our goal to always feel you are getting 5 star treatment! Please know my door is always opened if you have any further concerns,
No Insulation at allsubmitted by Ibson P. - |Recommended: YesI like to live here.
response from property -Hi Ibson, Thank you so much for the review. We love that you love to live hear and are so happy that you renewed with us. We are sorry that the insulation is not up to par. If you are having any issues at all as far as noise, please let us know. Take care,
100submitted by Michelle W. - |Recommended: YesLove it Located in a great neighborhood The Foothills, the Greenbelt, movie theater, brew pubs, shopping... Music venues, restaurants, ballpark and so much more - all easy access The landscaping and grounds are well-maintained and kept fresh by adding some new features additional BBQ cabana bike racks . Kensington home interiors are beautiful with current design elements and high ceiling openness, also great for minimizing sound of neighbors. Amenities are so wonderful management staff work hard to keep everything running smooth They're responsive when we have any questions or needs. 💯
response from property -Hi Michelle, Thank you so much for the kind review. We are so happy that you love the location and all that the area offers. Our maintenance strives to be the best and we are happy to hear that you are enjoying your apartment here at Kensington.
Cozy Kensingtonsubmitted by Pam A. - |Recommended: YesThank you Sam, Geoff and Lisa The Kensington for taking pride in management The Kensington is friendly, safe and clean. We feel at home
response from property -Hi Pam, We are so happy to hear fro you that our staff is friendly and that you enjoy your stay here at Kensington and feel at home. We loving having you as a resident! Jason Di Antonio Property Manager Kensington Apartments 208-902-3660
Beautiful and Innovative with Friendly, Knowledgeable Staffsubmitted by Miriam F. - |Recommended: YesI was desperate to get out of the high-priced, low-maintenance apartments around the usual Boise area when my best friend and I stumbled upon Kensington. The staff is friendly, firm in their knowledge and committed to help. The best decision for a home.
response from property -We are so happy you chose Kensington, Miriam! Thanks for the great review!

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