Ratings & Reviews

Overall Rating

5(91 reviews)95.6% of customers recommend this property

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Resident Reviews

Super helpful staff beautiful complexsubmitted by Angela F. - |Recommended: YesGenerally the staff was really thorough during the walk through of the apartment before move in to note any damage done by the last tenants that had not been fixed. We were told they would come the week we moved in to get those couple of minor things they wanted to get fixed done. We did not hear from them in terms of repairs. Honestly we haven't bothered reaching out about it because the things they were offering to fix were very very minor and it doesn't bother us in the unit. I'm sure if we made a fuss the office would've scheduled someone to fix it in a timely manner- they are very quick to respond. The leasing agent who walked the property with us noticed more than I ever would, there was so much attention to detail they will know if you made a scratch on a wall. That is a perk because the apartment is kept up incredibly well. The noise level between apartments isn't terrible. However since our newest tenant above us moved in we do hear them stomping around very frequently at all hours. This was never an issue with the old tenants above us so I do believe we just got cursed with someone heavy footed moving in and this isn't due to how the apartments are sound proofed. At the most footsteps is all we ever hear so it could be much worse. The 24 facilities available to tenants are the real prize winner of this complex. Everything is a close walk and they are well kept up. A good note is the massage table was much different from what me and my fiance thought it was going to be. That is one of the features that cost extra to use, I recommend trying it before purchasing a bunch of uses. If you aren't a fan of anything deep tissue, you'd probably like it. For us, it wasn't something we were super impressed by but it looks like a fancy piece of equipment so I'm sure there is a crowd for it.
response from property -Hello Angela- thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! So thanks for your kind words.! We look forward to seeing you and your family at our Resident appreciation summer party next month. Lisa Jones
Home Away From Homesubmitted by Angelita M. - |Recommended: YesWe live in the Townhomes and we absolutely love them. They are clean and new. Love how friendly all our neighbors are and the staff. We have everything we could want from gyms and pools to restaurants and stores. We do wish we had a backyard, but there are many dog-friendly stations around the complex and a small dog park.
response from property -We're glad to hear you love living here Angelita! We can't wait to see you at our resident events and are grateful that you're a tenant!
Great place to livesubmitted by Ermelinda K. - |Recommended: YesThe staff are very friendly and do a great job at making you feel welcomed.
response from property -We're glad to hear you love living here Ermelinda, and we're grateful to have you as a tenant!
I love living heresubmitted by Charles M. - |Recommended: YesThe location is perfect for my wife and I we both can get to work in under 10 minutes. The place is beautiful and no real problems with neighbors. Sometimes I hear the people loudly walk above us but not much I can do about that.
response from property -We're glad to hear you love living here Charles, and we're glad to have you as a tenant!
Spacesubmitted by Johnathan K. - |Recommended: YesUndecided, only been here a month.
response from property -Hi Jonathan, We are glad to hear that you are enjoying your stay with us so far! Please let us know if there is anything additional we can do to help you get settled in!
Beautiful modern apartments, very thin wallssubmitted by Augustin C. - |Recommended: YesMy wife and I absolutely love Kensington apartments except for the thinness of the walls. Neighbors' dogs barking and howling can be heard at almost all hours of the day, and our neighbors were pounding on their ceiling our floor because we were playing some background music. Other than the thin walls, we absolutely love our apartment and the property in general.
response from property -Hello, We love that you are enjoying living here at Kensington and thank you for the positive recommendation. We also appreciate you letting us know about your experience with the dogs . While living in an apartment community we know that things can get a bit loud from time to time. We encourage you to come by the office and discuss these types of concerns as we could be of some assistance, and could quite possibility remedy your noisy neighbor concern. . We hope to see you at our Easter egg hunt this coming Saturday. Lisa Jones
Great spotsubmitted by Alicia K. - |Recommended: YesIt’s a wonderful site with incredibly friendly staff. Maintenance is the fastest I have ever experienced and so helpful. The apartment is also surprisingly sound proof and the fellow tenants are polite. The only con I’ve found so far is the gym is too small. One elliptical for so many apartments is too few and it hasn’t been available in the multiple times I’ve visited the gym. Other than that, it’s a great property
response from property -Alicia! Thank you so much for giving us your feedback and that of a positive one! I appreciate you taking the time to say something nice...it's the little things that matter :) We look forward to seeing you at our next resident event. We are so happy you are enjoying your new apartment home. Lisa Jones
Best Lifestyle Living in Boisesubmitted by Wendy R. - |Recommended: YesI absolutely love living here. I feel like a rock star most of the time because of all the awesome amenities. Sometimes I look around and I'm like, I actually live here The only thing that I don't like is the road noise on State Street, but I guess that's just how it goes when you live close to everything.
response from property -Hi Wendy, Thank you so much for the review. We love that you love to live hear and are so happy that you are enjoying our amenities. . We look forward to seeing you at our next resident event. Thank You, Lisa Jones Kensington Management
Great place to livesubmitted by Carey W. - |Recommended: YesI have been here 7 months and enjoy living here more than any place I can remember. The service is excellent The communication with tenants is excellent. The maintenance people are excellent. The grounds are excellent. The location is excellent. Need I go on Can't see living anywhere else in boise. No plans on moving anytime soon, that's for sure
response from property -Hi Carey! We're so glad to hear that you love everything that Kensington has to offer! We really appreciate the positive feedback. We hope to see you at the next resident event. Kensington Management
Pretty good and fairsubmitted by Karon R. - |Recommended: YesPrices seems fair for what you’re getting and overall a nice atmosphere
response from property -Hi Karon ! We're so glad to hear that you are enjoying living her. Thank you for the nice review. We truly appreciate your feedback. We hope to see you at our next resident event. Thank You, Kensington Management
Great Place to Livesubmitted by Lacey S. - |Recommended: YesThis is a great place to live. I have always felt so safe here and had virtually no complaints. The staff is attentive and responsive. The grounds are always kept in top shape and looking clean. The gym is quality as well as the resort style pool. There are so many stores food options within walking distance The only thing I would have changed about my time here is moving to top floor. We could hear our neighbors and their kids almost constantly- we could even hear their alarms going off in the morning. Besides that, it does not change my positive opinion on my lease as a whole. I would live here again.
response from property -Thank you for the great review, Lacey! Our team works very hard to ensure our grounds and amenities are kept up!
Mixed Feelingssubmitted by Breanna B. - |Recommended: YesIm half and half, there are really great things about living here, and there are not so great things.
response from property -Thank you for the review, Breanna! We would love to hear more about what you find to be great vs. what is not so great so we can work to improve your experience going forward. Please email our property manager directly at manager@live-kensington.com.
Goodsubmitted by Braxton W. - |Recommended: YesGood
response from property -Hi Braxton- Thank you so much for taking the time to send us your kind rating and making Kensington your home !
Poor choicesubmitted by William A. - |Recommended: NoPaper thin walls. Inflated prices that seem to go up every 6 mo.
response from property -William-Thank you for your honest feedback. We appreciate you letting us know about your experience while living here. While living in an apartment community we know that things can get a bit loud from time to time. We encourage you to come by the office and discuss these types of concerns as we could be of some assistance, and could quite possibility remedy your noisy neighbor concern. I see that you signed a lease with us back in December 2017 and recently signed a renewal lease with us. We want to thank you for choosing to continue making Kensington your home! I know that an increase in rent can be frustrating, but I can assure you that compared to the other communities in our area that offer similar amenities we are quite comparable in price. We always look forward to seeing you and your family at our Monthly events! Sincerely, Kensington Staff
New, quiet, complete and accessible apartments.submitted by Clark G. - |Recommended: YesThe apartment is new and well thought out and it's quiet. Staff is professional and responsive and maintenance is prompt to fix things. It's accessible to nearby services and has all the amenities.
response from property -Hi Clark! We're so glad to hear that you love everything that Kensington has to offer! We really appreciate the positive feedback.

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